Terms and Conditions
These Terms and Conditions apply to your use of Handprint Tech’s SaaS platform (the “Platform”), which provides access to a marketplace of impact projects from diverse impact organizations across the world, as well as tools and services for managing and displaying impact data.
- Acceptance of Terms
By accessing and using the Platform, you agree to be bound by these Terms and Conditions, which may be updated from time to time. If you do not agree to these Terms and Conditions, you should not use the Platform. - Use of the Platform
Handprint Tech grants you a limited, non-exclusive, revocable, and non-transferable license to use the Platform in accordance with these Terms and Conditions. You agree not to sell, transfer, or reproduce the Platform or any of its products or services. - Changes to the Platform
Handprint Tech reserves the right to change, add, or discontinue its products and services at any time, without being required to state any reasons for doing so. Handprint Tech may also change the registration or subscription structure at any time. - Liability
4.1. Handprint Tech provides information on the Platform “as is” and does not guarantee that it is complete, accurate, or available at all times. You acknowledge and agree that any business, financial, or other decisions made by you while using the Platform are solely your responsibility, and Handprint Tech shall not be responsible or liable for such decisions.
4.2. To the maximum extent permitted by law, Handprint Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of revenue, profits, customers, anticipated savings, production, business, business opportunity, goodwill, reputation, use, or data, arising under or in connection with these Terms and Conditions. - Intellectual Property Protection
5.1. The Platform and all of its products and services are the intellectual property of Handprint Tech, and you agree not to sell, resell, transfer, or distribute them to any third party in any manner, and to refrain from any activities that would facilitate the reproduction of the Platform, its products, or services, including its system and structure. This obligation shall remain in effect even after the termination of the relationship with Handprint Tech.
5.2. Any intellectual property created by third-party vendors or contractors in the course of their work with the Platform shall be owned by Handprint Tech. By engaging in such work, third-party vendors and contractors agree to assign all rights, title, and interest in any such intellectual property to Handprint Tech. Handprint Tech may, in its sole discretion, grant the third-party vendors or contractors a license to use such intellectual property for their own business purposes, subject to any terms and conditions that Handprint Tech deems appropriate. - Termination
Handprint Tech reserves the right to refuse to deliver any service or product in case of any breach of these Terms and Conditions. Handprint Tech may terminate your access to the Platform, in its sole discretion, without prior notice and without any liability to you for such termination. - Fees and Payment Method
Handprint Tech may charge a subscription fee for certain features of the Platform, which will be clearly communicated to you before becoming effective. All amounts invoiced are due and payable within 30 days from the date of the invoice.
By using any of the Handprint products and services, you agree to pay for the rendered services as per the invoices sent. In case of disagreement about the invoiced amount, payment cannot be withheld during the reconciliation process.
A let fee of 2% per month will be added to the invoiced amount per 30 days of non-payment. - Refund Policy
Handprint Platform strives to ensure the satisfaction of its users with the services offered. If a refund is requested, it may be granted under certain conditions.
8.1. Refunds are not possible after the funds have been transferred to the organization that manages the project chosen by the user. The timeframe for transferring funds to the organization varies between 30 to 60 days depending on the organization.
8.2. If a refund is possible, it will be subject to a processing fee which will be deducted from the refunded amount.
8.3. Refunds will be made by bank transfer, and any bank fees or currency conversion fees incurred will be at the recipient’s charge.To request a refund, the user must contact Handprint Platform’s customer support team (support@handprint.tech) within the specified timeframe and provide all necessary information and documentation. Refunds will be processed within a reasonable time frame after approval.
Please note that this refund policy does not affect any statutory rights the user may have under applicable laws. - Privacy Policy
Please review our Privacy Policy, which governs your visit to the Platform, to understand our practices. - Linked Sites
The Platform may contain links to other independent third-party websites. These websites are not under Handprint Tech’s control, and Handprint Tech is not responsible for the content, accuracy, or availability of any linked site. - Indemnification
You agree to indemnify and hold harmless Handprint Tech and its affiliates (collectively “Indemnitees”) from any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees and costs, arising from your use of the Platform, your use of the Products and Services, or any breach of these Terms and Conditions, regardless of whether such use is authorized by you. - Compliance with GDPR and PDPA
Handprint Tech complies with the General Data Protection Regulation (GDPR) in Europe and the Personal Data Protection Act (PDPA) in Singapore. For more information, please refer to our GDPR and PDPA compliance policies. - Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the courts of Singapore and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy and Cookie Policy. If you have any questions or concerns, please contact us at support@handprint.tech.
Voucher Redemption Terms & Conditions
- Introduction
Welcome to Handprint’s Voucher Redemption Platform. By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read these Terms carefully. If you do not agree to these Terms, you must not access or use our platform.
These Terms apply to all users who wish to redeem vouchers provided by their employers. They are intended to be used in conjunction with our Privacy Policy and Cookie Policy, which can be found on our website. - Definitions
In these Terms, the following terms shall have the following meanings:
● “Voucher”: A unique code, issued by the employer, which can be redeemed for goods or services through our platform.
● “User”: The individual who has received the Voucher from their employer and seeks to redeem it on our platform.
● “GDPR”: The General Data Protection Regulation (EU) 2016/679.
● “PDPA”: The Personal Data and Privacy Act in Singapore. More info here. - Voucher Redemption
3.1. Users may redeem their Vouchers only through our platform, by following the redemption process set forth on the platform.
3.2. Each Voucher can be redeemed only once. It is non-transferable, non-refundable, and non-exchangeable for cash or any other goods or services in whole or in part, and if lost or stolen.
3.3 Multiple Vouchers cannot be combined and redeemed at once for the same project or transaction.
3.4. Vouchers must be redeemed within the validity period stated on the Voucher. Expired Vouchers will not be accepted or extended.
3.5. Handprint reserves the right to decline any Voucher if it has reason to believe that the Voucher has been tampered with, duplicated, or obtained fraudulently.
3.6 Handprint reserves the right to change the Terms and Conditions at any time without prior notice. - GDPR and PDPA Compliance
4.1. Handprint is committed to complying with the GDPR (EU) and the PDPA (Singapore) and ensuring that your personal data is protected. When you use our platform, we only collect, use, and store your personal data if you share your email address with us, in accordance with our Privacy Policy.
4.2. By using our platform, you consent to the processing of your personal data as described in our Privacy Policy. You have the right to access, correct, or delete your personal data held by us, as well as other rights under the GDPR, as detailed in our Privacy Policy. - Limitation of Liability
Handprint shall not be liable for any direct, indirect, consequential, or incidental damages arising from the use, inability to use, or reliance on information provided on our platform, or the redemption or use of Vouchers. - Governing Law & Jurisdiction
6.1. These Terms shall be governed by and construed in accordance with the laws of Singapore.
6.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore. - Changes to Terms & Conditions
If you have any questions or concerns about these Terms or our platform, please contact us at support@handprint.tech.
SaaS Subscription trial Terms & Conditions
- Trial period
1.1. We reserve the right to terminate your trial account at any time, with or without cause, and without notice.
1.2. The trial period for Handprint SaaS subscription (“Service”) shall be for a duration of one (1) month (“Trial Period”) from the 12 October 2023 until the 12 November 2023 at midnight (UTC+8).
1.3. During the Trial Period, you will have access to the full features of the Service, subject to these Terms.
1.4. At the end of the Trial Period, you will automatically revert to a Basic account with limited access to the features of the Service. Shall you wish to benefit the full features of the Service beyond the 12 November 2023, contact us at sales@handprint.tech. - Termination
2.1. We reserve the right to terminate your trial account at any time, with or without cause, and without notice.
2.2. Upon termination, all access to the Service and your data within the Service will be immediately disabled.
